Delivery Information
We Can ship the items worldwide. We now ship to over 100 countries and areas worldwide.
1. Delivery Time
Item Processing Time
After your order has been confirmed, we will process it within 24 hours. There are different processing times for different items. However, we will try our best to finish preparation of the item as soon as possible after you place an order on our website. General it takes 1-2 working days. We will send the tracking number to you when the shipping start.
Item Shippng Time
Standard Shipping
Usually take 5 - 12 working days to all major destinations. Shipping time differ from destination to destination and shipping company.
Express Shipping
Usually take 3 - 7 working days to all major destinations, the fastest shipping method worldwide so far. Shipping time differ from destination to destination.
Note: The delivery time mentioned above does not include order processing time.
2. Shipping Methods
You can choose your couriers based on a combination of the following factors:
•Weight and dimensions of package
•The location：We are shipping from (city, state, country or region)
•The destination：We are shipping to (destination country or region)
shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen. There are two main shipping methods to choose from. Which is your preference?
Express Shipping
Express Shipping is the fastest shipping method. Need to pay for extra shipping fee if you choose this.
The main express shipping companies: DHL, UPS, FEDEX etc. The shipping time Usually take whin one week to all major destinations.
Standard Shipping (default)
Standard shipping costs less, but takes a bit longer than express shipping.
There are two main standard shipping company.
EPacket: shipping time Usually take 5 - 12 working days to all major destinations.
Post NL: shipping time Usually take 7 - 15 working days to all major destinations.
We will shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.
3. Shipping Cost
How Much Would It Cost
If you order products from our online shop, the shipping rates can be previewed inside the online shop system. By clicking on the "Estimate Shipping & Taxes" from shopping cart page, choose the country you want to ship to, and shipping fees can be automatically estimated. The shipping fees is calculated in accordance with the weight, So the more you buy and the more you can save!
For The Free Shipping Items
If you have no limit of the shipping time and want to use the standard shipping method, then it's free for the shipping cost. Sorry, express shipping is not available for free.
For The Non-free Shipping Items
If you Choose the standard shipping default, the shipping fees usually the same as the system estimated. If you choose Express Shipping for an urgent order, you should pay for the extra shipping fee.
However, the costs may differ according to the following factors:
•Weight and dimensions of package.
•The location we are shipping from (city, state, country or region).
•The location the package is shipped to (also called the destination country or region).
4. Shipping Cost Discount
Discounted Shipping applies automatically once the qualifying product threshold has been reached.
•Valid on only one shipping address per order.
•Promotion not valid on express shipping.
•No shipping adjustments on previous purchases.
•Shipping costs are determined by the merchandise amount of your items after promotions and discounts are applied.
•Offer is non-transferable.
Our Online Store reserves the right to change or cancel this promotion at any time.
Current Sale:
Shipping costs differ from item to item, but for the free shipping items standard shipping orders will get a 100% discount on shipping costs. However, for the non-free shipping items, you only enjoy a 65% discount for it. Once the qualifying product threshold has been reached, the shipping cost for free.
5. Customs & Import Tax
Customs & import tax may be incurred in some countries and are not included in the amounts shown. The order price does not include customs tax. We'll try our best to help you avoiding customs tax, but because of the complexity of customs tax policy from different countries, we are not sure if your package can pass customs without tax.
Customs is a government agency, which is responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). Our products are sold worldwide. We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.
If custom duties incurred, the buyer's responsibility for any custom duty fee that might be charged from delivery. How the import duty will be charged depends on each country's custom policies.
If a very large order is delivered to your country, there is a possibility that customs will seize your order. We suggest you ask us in advance to split your orders into several smaller packages, to be shipped at different days in order to avoid possible seizure. In order to ensure you receive your order tax less or free upon import, we will declare it as a 'GIFT' or 'SAMPLE' with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the 'Notes' when you Complete order.
If the items are detained by customs after the ship left the seller's country,then the buyer is responsible for clearance of the detained items.
6. Why sometimes can't check on the delivery after receiving the tracking number ?
Because sometimes the express company delays on updating the information on their website. So please be patient and check it some time later.